Privacy policy

1. Data controller

The controller of personal data collected on virtu-space.com is:
VirtuSpace
8 rue Pablo Picasso, 31130 Quint-Fonsegrives, France
Email: coorpvs@gmail.com

2. Data collected

We only collect data necessary for the purposes described below. No hidden collection is performed.

2.1 Contact form

First and last name
Email address
Phone number (optional)
Subject and message

2.2 Quote form

Contact details (first name, last name, email, phone, company)
Requested service type (Matterport, drone, content)
Property information (type, address, city, postcode, surface)
Desired timeline and free-form message

2.3 Technical data

IP address (stored for 12 months for security reasons)
Browser type and operating system (user-agent)
Pages visited and date/time of connection

2.4 Supplier data (accounting back-office)

For our internal management accounting, we retain supplier details (company name, business registration number where applicable, IBAN, address) and the related supporting documents (supplier invoices, expense receipts, scanned PDF or image attachments).

Legal basis: legal obligation (Article L123-22 of the French Commercial Code, Article L102 B of the French Tax Procedures Book)
Purpose: maintaining internal bookkeeping, supporting documents in case of tax audit
Retention: 10 years from the end of the financial year to which the document relates
Recipients: VirtuSpace SAS President, certified chartered accountant, tax authorities in case of audit

3. Processing purposes

Respond to your requests for contact or quote (legal basis: pre-contractual measures)
Manage the business relationship with our clients (legal basis: contract performance)
Ensure site security and prevent abuse (legal basis: legitimate interest)
Meet our legal obligations (accounting, invoicing)

No data is used for commercial prospecting purposes without your explicit consent.

4. Data recipients

Your data is intended exclusively for VirtuSpace. It may be shared with our technical subcontractors (OVH hosting, email service) only to the extent necessary for their services, and under confidentiality agreements.

No data is sold, rented or transferred to third parties for commercial purposes.

5. Retention period

Unresolved contact requests: 3 years from last contact
Non-converted quote requests: 3 years from last contact
Client data (active business relationship): throughout the relationship + 10 years (accounting obligations)
Supplier data and accounting supporting documents: 10 years from the end of the financial year (Article L123-22 of the French Commercial Code)
Technical logs (IP, user-agent): 12 months maximum

6. Your rights

Under the GDPR, you have the following rights:

Right of access: confirm processing and obtain a copy of your data
Right to rectification: correct inaccurate or incomplete data
Right to erasure ("right to be forgotten"): request deletion of your data
Right to restriction of processing
Right to portability: receive your data in a structured format
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with the CNIL (www.cnil.fr)

To exercise your rights, contact us at coorpvs@gmail.com attaching an ID document. We commit to respond within 30 days.

7. Data security

VirtuSpace implements appropriate technical and organisational measures to protect your data: HTTPS encryption, prepared SQL queries, CSRF protection, rate limiting, hashed passwords, restricted access to data.

8. Transfers outside the EU

Data is hosted in France by OVH. 3D virtual tours produced by Matterport may be stored on servers in the United States (Matterport Inc.), with appropriate safeguards in accordance with the GDPR (standard contractual clauses).

9. Cookies

Cookie use on the site is described in our cookie policy.

10. Changes

This policy may be updated at any time to reflect changes in our practices or legal obligations. The version in force is always the one published on this page.

Last updated: 17 April 2026